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Shipping Info

How much does the shipping cost?

Shipments are made through SEUR for Spain and Portugal, and DHL for the remaining countries. The shipping price changes depending of the volume and weight of the order. 

 

Which is the delivery time?

For those products we have on stock, the delivery time is between 24 and 48 working hours for Spain, and a week for the rest of the world, since the package leaves our offices. For products out of stock we will contact the buyer to indicate him an stimated delivery date.

Orders are prepared and delivered to the shipping company into the 72 working hours after the receipt of the payment. For orders placed during the weekend, holidays or vacations, the order will be processed the next working day.

 

Where I can get my order?

The delivery will be made to the adress given by the costumer when he places the order. In case you are not at home at the delivery time the shipping company will contact with you to coordinate the delivery day and hour.

 

Can I change or reutrn a product?

Paisajismo Urbano does not accept returns. If the product you get is defective, please contact us through shop@paisajismourbano.com 

Paisajismo Urbano is not responsable for the damages soffered for the product during its transport, all our products are shipped insured, so you should contact the company in charge of transport.